Higher CAHPS scores. More clients

CAHPS reporting gives patients and referral sources visibility when choosing a provider while also identifying opportunities for improvement for home health and hospice organizations.

When we help organizations manage CAHPS reporting, the goal isn’t just higher scores. We help increase quality of care for patients, enhance the skillsets of caregivers, and empower organizations with actionable information for how to improve—ultimately helping them gain higher scores.

These higher CAHPS scores are a clear sign that you are engaging patients, listening to their feedback, and acting on that feedback. Since CAHPS scores are publicly reported, this drives more business and a competitive edge in an increasingly competitive market.

Transcribed. Categorized. Maximized.

Our process is simple and effective. Comments are transcribed and categorized by severity—positive, negative, or serious—to prioritize prompt corrections and to send alerts (a feature offered by none of our competitors).

See the difference we can make.

With experience reporting for over 2,300 home health and hospice organizations HEALTHCAREfirst is an industry CAHPS expert. We help you handle the stress of reporting and tracking while you focus on what matters most—quality patient care.

COVID-19 has caused industry-wide staff shortages and the need to pare down administrative tasks to make room for clinical expansion. Give us the opportunity to show you how we can help fill those gaps. From CAHPS reporting and revenue cycle management to coding and billing, HEALTHCAREfirst can make a big difference no matter how simple or complicated your needs may be.

Request a consultation to learn more about how HEALTHCAREfirst can help you increase CAHPS scores (and more)—taking on the admin burden so you can focus more on patient care.